Privacy Policy

At BETABEAT, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, process, and share personal information when you visit our website, use our services, or interact with us. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), ensuring that your personal information is handled responsibly and securely.

By using our website or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect personal information from you when you:

• Visit our website
• Sign up for newsletters, updates, or promotions
• Contact us through our contact forms, email, or phone
• Engage with our services, including web design, IT support, or marketing promotion

The personal information we collect may include:

• Name
• Email address
• Phone number
• Business name
• IP address
• Payment information
• Any other information you provide voluntarily

1.2 Non-Personal Information

We may also collect non-personal information about your visit to our website, such as:

• Browser type and version
• Operating system
• Pages you visit on our site
• Time and date of your visit
• Referring website address

This information is used to improve our website’s performance and user experience.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

• Providing and improving our services
• Responding to your inquiries and requests
• Processing transactions and managing your account
• Sending newsletters, promotional materials, and other communications
• Conducting market research and analysis
• Complying with legal obligations
• Protecting our rights and interests

3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Compliance, if required by law, regulation, or legal process, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent illegal activity.
• Business Transfers, in the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the transaction.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our site, remember your preferences, and deliver personalised content.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. DATA SECURITY

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your information.

6. YOUR RIGHTS

Under the Australian Privacy Act, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to legal obligations.
• If you believe we have breached the APPs, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, please contact us using the details provided below.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our website or services after any changes signifies your acceptance of the updated policy.

9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

BETABEAT  

ABN 57 527 596 367

Email: hello@betabeat.com.au  

Phone: 0430 829 483